Agency Intelligence
A long-form journal on agency operations, AI, workflow design, and the operating systems behind modern real estate businesses.
Each article is mirrored from the LinkedIn newsletter so the publication remains available on Singularealty as a permanent archive.
Featured issue
For years, the Australian portal conversation has been mostly framed as REA Group versus Domain.
The archive is designed as a permanent publication layer for Singularealty, not just a repost feed.
Agency Operations
A lot of the AI jobs conversation is still being argued at the wrong level. One side keeps pointing to job losses, the other keeps pointing to employment data, new AI roles and the amount of work still being done by people. Both can be partly right, which is why the argument feels more slippery than...
22 June 2026
Agency Operations
The AI jobs debate keeps trying to settle on a clean number. Half the white-collar workforce disappears, maybe 20% disappears, maybe very little happens and the whole thing was overstated. I do not think real estate will fit neatly into any of those versions, because the industry has never been a...
15 June 2026
Technology Strategy
Local AI has come up in Agency Intelligence before, and for good reason. The last few weeks have added enough new evidence to make the question feel more urgent, not because the earlier argument was underdone, but because pricing, hardware, open-source models, routing tools, compliance, privacy and...
8 June 2026
Agency Operations
Every Inc. is close to the kind of company people imagine when they talk about AI replacing work. Almost 30 people, agents across the business, AI handling most of the CEO's work email, and a team using the newest models across coding, writing, design, customer service and internal operations. If...
1 June 2026
Technology Strategy
Most agents still meet AI at the visible edge of the business... listing copy, email drafts, social posts, call summaries, maybe CRM notes. That was always the easy doorway because the task was obvious, the result was quick, and the cost did not feel especially threatening when one person asked for...
24 May 2026
Market Infrastructure
Last Tuesday’s federal Budget already had property sitting right in the middle of the national argument, with proposed changes to negative gearing and capital gains tax giving agents, investors, vendors and homeowners plenty to think about. Then on Wednesday morning, realestate.com.au sent through...
17 May 2026