Agency Intelligence
A long-form journal on agency operations, AI, workflow design, and the operating systems behind modern real estate businesses.
Each article is mirrored from the LinkedIn newsletter so the publication remains available on Singularealty as a permanent archive.
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Technology Strategy
Most agents still meet AI at the visible edge of the business... listing copy, email drafts, social posts, call summaries, maybe CRM notes. That was always the easy doorway because the task was obvious, the result was quick, and the cost did not feel especially threatening when one person asked for...
24 May 2026
Technology Strategy
A term that has been doing the rounds in tech for a while now is enshitification . The basic idea is simple enough. A platform starts out by being useful. Then it gets commercial. Then, once enough people are locked in, it starts leaning harder on both sides of the market to extract more value than...
19 April 2026
Technology Strategy
Deloitte’s latest Australian AI survey caught my eye. Sixty-nine per cent of Australian organisations say they are already using autonomous AI agents, but only 22 per cent have advanced governance, and only 30 per cent say AI is deeply changing how work gets done. This sounds less like...
6 April 2026