Agency Intelligence
A long-form journal on agency operations, AI, workflow design, and the operating systems behind modern real estate businesses.
Each article is mirrored from the LinkedIn newsletter so the publication remains available on Singularealty as a permanent archive.
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Technology Strategy
Local AI has come up in Agency Intelligence before, and for good reason. The last few weeks have added enough new evidence to make the question feel more urgent, not because the earlier argument was underdone, but because pricing, hardware, open-source models, routing tools, compliance, privacy and...
8 June 2026
Agency Operations
Every Inc. is close to the kind of company people imagine when they talk about AI replacing work. Almost 30 people, agents across the business, AI handling most of the CEO's work email, and a team using the newest models across coding, writing, design, customer service and internal operations. If...
1 June 2026
Technology Strategy
Most agents still meet AI at the visible edge of the business... listing copy, email drafts, social posts, call summaries, maybe CRM notes. That was always the easy doorway because the task was obvious, the result was quick, and the cost did not feel especially threatening when one person asked for...
24 May 2026
Market Infrastructure
Last Tuesday’s federal Budget already had property sitting right in the middle of the national argument, with proposed changes to negative gearing and capital gains tax giving agents, investors, vendors and homeowners plenty to think about. Then on Wednesday morning, realestate.com.au sent through...
17 May 2026
Agency Operations
A lot of agents started using AI in the obvious places first... listing copy, email drafts, call summaries, social posts, CRM notes. That was always going to be the entry point because the work is visible, easy to test, and usually annoying enough that even a small improvement feels useful.
10 May 2026
Agency Operations
There is a lot of confident talk at the moment about AI gutting white-collar work. Some of that pressure is clearly real, a lot of repeatable work is going to get cheaper, faster and easier to replicate. The more useful question in real estate is which parts of service go that way, and which start...
3 May 2026